Introduction

On Demand Housing LLC ('On Demand Housing,' 'Company,' 'we,' 'our,' or 'us') is deeply committed to protecting the privacy, confidentiality, and security of the personal information of our users ('User,' 'you,' or 'your'). This Privacy Policy ('Policy') outlines how we collect, use, share, and protect your personal information when you access and use our website, www.on Demand Housing.llc (the 'Platform'), and the services provided by On Demand Housing (collectively, the 'Services').

By accessing or using the Platform and Services, you consent to the practices described in this Policy. If you do not agree with this Policy, you must immediately discontinue using the Platform and Services.

1. Information We Collect

1.1 Personal Information

We may collect and process personal information that you voluntarily provide to us when you interact with our Platform and Services. This includes, but is not limited to:

  • Contact Information: Name, email address, phone number, postal address.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Credit card details and billing information.
  • Communications: Information you provide in correspondence with us, including support requests, feedback, and other inquiries.
  • Sensitive Information: Any sensitive personal data you provide, which may include but is not limited to health-related information, where applicable.

1.2 Automatically Collected Information

We may automatically collect certain information about your visit to our Platform and your usage of our Services. This may include:

  • Technical Data: IP address, browser type and version, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the Platform, links clicked, and other activity on the Platform.
  • Location Data: General geographic location based on your IP address.
  • Cookies and Similar Technologies: We use cookies, beacons, and other tracking technologies to enhance your experience, analyze usage, and improve our Services.

1.3 Information from Third Parties

We may also receive information about you from third-party sources, including business partners, marketing affiliates, publicly available sources, and data enrichment services.

2. How We Use Your Information

2.1 Provision of Services

We use the personal information we collect to:

  • Facilitate your access to and use of the Platform and Services.
  • Process transactions and manage your account.
  • Provide customer support and respond to your inquiries.
  • Personalize and optimize your experience on the Platform.

2.2 Legal and Regulatory Compliance

We use your information to comply with applicable laws, regulations, and legal processes, and to respond to requests from public and governmental authorities.

2.3 Business Operations

Your personal information is used to:

  • Conduct data analysis, audits, fraud monitoring and prevention, and business planning.
  • Manage our business operations, including the development and improvement of our Services and Platform.
  • Enforce our Terms and Conditions and other legal agreements.

2.4 Marketing and Communications

With your consent, we may use your personal information to:

  • Send you marketing communications, promotional offers, newsletters, and other information that may interest you.
  • Personalize the marketing messages and content you receive based on your preferences and usage.

You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in those emails or by contacting us directly.

2.5 Aggregated and Anonymized Data

We may anonymize or aggregate your personal information to create statistical and analytical data that is not identifiable to any individual. This data may be used for internal purposes or shared with third parties for research, analysis, and improvement of our Services.

3. Sharing and Disclosure of Your Information

3.1 Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which we disclose it to them. However, On Demand Housing LLC is not responsible for the actions of these third-party service providers, including how they may handle, use, or secure your personal information. We encourage you to review the privacy policies of any third-party service providers that you interact with through our Platform or Services.

3.2 Business Transactions

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and any choices you may have regarding your information.

3.3 Legal Requirements and Protection of Rights

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations, including responding to subpoenas, court orders, or other legal processes.
  • Protect the rights, property, or safety of On Demand Housing, our users, or the public.
  • Prevent or investigate potential violations of our Terms and Conditions or other agreements.

3.4 Consent

We may share your personal information with third parties if you have provided your consent to do so.

4. Data Security

We implement robust technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive data transmitted online.
  • Access Controls: Access to your personal information is restricted to authorized personnel only.
  • Regular Audits: We regularly audit our systems for vulnerabilities and compliance with our security policies.

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access the personal information we hold about you and to request corrections of any inaccuracies. You can review and update your information by logging into your account or by contacting us.

5.2 Deletion and Data Portability

You have the right to request the deletion of your personal information or to request a copy of your data in a structured, commonly used, and machine-readable format. We will comply with such requests within a reasonable timeframe, subject to any legal obligations to retain the data.

5.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly. Even if you opt out of marketing communications, you may still receive non-promotional messages related to your account or our ongoing business relationship.

5.4 Do Not Track Signals

Our Platform does not respond to 'Do Not Track' signals from your browser. However, you can control the use of cookies and similar tracking technologies through your browser settings.

5.5 California Privacy Rights

If you are a California resident, you have the right to request information about our disclosure of your personal information to third parties for their direct marketing purposes. To exercise this right, please contact us using the information provided below.

5.6 European Union Data Protection Rights

If you are located in the European Union, you have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing of your data. You also have the right to lodge a complaint with your local data protection authority.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your personal information is no longer required, we will securely delete or anonymize it.

7. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Policy, including the use of standard contractual clauses approved by relevant regulatory authorities.

8. Children's Privacy

Our Platform and Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe that we may have collected information from a child under 18, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated Policy on the Platform and updating the 'Effective Date' at the top of this page. Your continued use of the Platform and Services following the posting of any changes constitutes your acceptance of those changes. We encourage you to periodically review this Policy to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions, concerns, or comments about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

On Demand Housing LLC
Address: 4629 Cass Street, Ste 311, San Diego, CA 92109
Phone: (858) 923-4308
Email: info@ondemandhousing.com